Garner Loyalty, Drive Sales & Grow Your Business

Discover a Customer Relationship Management platform that’s built according to your business needs. Respond to queries faster & achieve 360-degree visibility into your consumer groups with HokuApps.

Extend Multi-channel Support to Your Customers

In today’s digital environment, CRM isn’t just about completing a sale and resolving complaints. Our next-gen CRM solutions help engage with customers across the value chain, through meaningful conversations from lead generation to conversion, & finally continuous follow-ups. Partner with HokuApps to automate monotonous CRM tasks, bringing in strategic human intervention when required.

Build lasting relationships & stay ahead of the competition, always.

HokuApps helps improve key metrics like loyalty levels, Net Promoter Scores, & dropoff frequency.

Customer Profile Management

Create & edit detailed profiles with one-click duplication, simplifying records keeping

Poll and Survey Management

Request customer feedback and generate actionable insights post sales, realigning your business strategies

Customer Service

Provide multi-device support through bots, conversational interfaces, & digital FAQs, reducing contact center efforts

Promotions Engine

Collate feedback, sentiment analysis & historic records to design impactful & personalized marketing campaigns

Gift Vouchers

Share innovative gifting options via e-wallets, voucher mailers, or physically shipped gift cards

Customer Loyalty Management

Outline a customer loyalty strategy implemented via automated follow-ups, customized reminders, & more

Strengthen Existing Relationships & Connect with a Whole New Set of Buyers

A reliable CRM solution can centralize the many customer-facing tasks your employees execute every single day. As your business expands, it’s vital to ensure consistency & multi-level monitoring across all these activities. We develop CRM tools factoring in your industry, business-size, & future goals. As a result, you’re equipped for new trends in marketing & sales while ensuring that all-important ‘human factor’.

Key Benefits

Consistent channel monitoring to identify new sales &marketingg opportunities

Next-best-action recommendation based on historical customer data analysis

On-the-go business governance through mobile dashboards & workflows

Targeted promotions & marketing initiatives, boosting return customer numbers

Effective & automated gift voucher generation delivered via customer-specific channels

Creative loyalty reinforcement strategies incorporating best practices & disruptive ideas

Digitizing the Selling Experience for Retail & Online Stores

The HokuApps platform helps retailer build an experience that stands out by understanding their unique needs, enhancing customer experience and customer engagement.

Explore More Solutions From Retail Industry

E-commerce Store Management

E-commerce Store Management

Build your online presence through web or mobile applications, supporting sales via inventory management, order fulfillment, and logistics streamlining

Inventory Management

Inventory Management

Achieve systematic hierarchies & synchronize categorization across your warehouses, maintaining inventory levels at an optimum without adding costs

Brick and Mortar Operations

Brick and Mortar Operations

Transition your offline store to the digital era and engage with a new generation of customers by transforming jobs around billing, marketing, and HR

Wholesale and Distribution

Wholesale and Distribution

Ease responsibilities around warehouse management & distribution hubs with a one-stop solution for your managers, franchise partners & other stakeholders

Business Intelligence

Business Intelligence

Process data around stock levels, historical sales, & purchase patterns through our ready-to-deploy self-service dashboards, built for collaboration