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Garner Needs, Drive Sales & Grow your Business

Discover a Customer Relationship Management platform that’s built according to your business needs. Respond to queries faster & achieve 360-degree visibility into your consumer groups with HokuApps.

Extend multichannel support to your customers

In today’s digital environment, CRM isn’t just about completing a sale and resolving complaints. Our next-gen CRM solutions help engage with customers across the value chain, through meaningful conversations from lead generation to conversion, & finally continuous follow-ups. Partner with HokuApps to automate monotonous CRM tasks, bringing in strategic human intervention when required.

Build lasting relationships & stay ahead off the competition

HokuApps helps improve key metrics like loyalty levels, Net Promoter Scores, & dropoff frequency.
Customer Profile Management
Create & edit detailed profiles with one-click duplication, simplifying records keeping
Poll and Survey Management
Request customer feedback and generate actionable insights post sales, realigning your business strategies
Customer Service
Provide multi-device support through bots, conversational interfaces, & digital FAQs, reducing contact center efforts
Promotions Engine
Collate feedback, sentiment analysis & historic records to design impactful & personalized marketing campaigns
Gift Vouchers
Share innovative gifting options via e-wallets, voucher mailers, or physically shipped gift cards
Customer Loyalty Management
Outline a customer loyalty strategy implemented via automated follow-ups, customized reminders, & more

Strengthen existing relationships & connect with a whole new set of buyers

A reliable CRM solution can centralize the many customer-facing tasks your employees execute every single day. As your business expands, it’s vital to ensure consistency & multi-level monitoring across all these activities. We develop CRM tools factoring in your industry, business-size, & future goals. As a result, you’re equipped for new trends in marketing & sales while ensuring that all-important ‘human factor’.
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Key Benefits
Consistent channel monitoring to identify new sales &marketingg opportunities
Next-best-action recommendation based on historical customer data analysis
On-the-go business governance through mobile dashboards & workflows
Targeted promotions & marketing initiatives, boosting return customer numbers
Effective & automated gift voucher generation delivered via customer-specific channels
Creative loyalty reinforcement strategies incorporating best practices & disruptive ideas

Digitizing the selling experience for retail & online stores

The HokuApps platform helps retailer build an experience that stands out by understanding their unique needs, enhancing customer experience and customer engagement.
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Explore More Solutions From Retail Industry
e-Commerce Store Management

e-Commerce Store Management

Build your online presence through web or mobile applications, supporting sales via inventory management, order fulfillment, and logistics streamlining
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Inventory Management

Inventory Management

Achieve systematic hierarchies & synchronize categorization across your warehouses, maintaining inventory levels at an optimum without adding costs
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Brick and Mortar Operations

Brick and Mortar Operations

Transition your offline store to the digital era and engage with a new generation of customers by transforming jobs around billing, marketing, and HR
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Wholesale and Distribution

Wholesale and Distribution

Ease responsibilities around warehouse management & distribution hubs with a one-stop solution for your managers, franchise partners & other stakeholders
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Business Intelligence

Business Intelligence

Process data around stock levels, historical sales, & purchase patterns through our ready-to-deploy self-service dashboards, built for collaboration
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