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Converging Telecommunication Industry
HokuApps enables telecom majors draw insight and make informed decision based on captured data
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Digital Transformation for the Telecom Industry
Digital Transformation for the Telecom Industry
HokuApps lets you Integrate disparate, loosely integrated technology ecosystems and processes.
  • Leverage new technologies such as network virtualization by enabling strong collaboration with vertical industries and internet platforms
  • Quickly enable new business models and address customer experience
  • Integrate manufacturers, aggregators, distributors, OEMs on a single unified communication platform
  • Expand revenue sources beyond connectivity by leveraging IoT, digital services and entirely new models of digital communication
Digital Transformation for the Telecom Industry
Mobilize Your Field Services
Mobilize Your Field Services
Mobilize Your Field Services
HokuApps field services platform has everything you need to mobilize your field services
  • Access to updated customer, product, and service request information to ensure speedy resolution
  • Updated real-time Schedule enables agents to respond quickly to last minute changes
  • Empower agents to view parts on hand, order new parts and replenish parts based on actual inventory levels
  • Speed Billing Cycles by allowing agents to record expendables on the go
Deliver World Class Customer Experience
Deliver World Class Customer Experience
Transition from “Customer Service” to “Customer Experience”
  • Design customer touch points within and across channels to deliver the most appropriate experience
  • Bundle digitally enabled products and services into an integrated solution
  • Ensure multi-channel customer service
  • Govern customer interactions by analyzing journeys, segmentation and personalized communication
  • Educate customers, improve satisfaction, lower costs and ensure omni-channel experience
Deliver World Class Customer Experience
Build a Unified Customer Centric Data Model

Enable yourself by leveraging our low-code platform which will provide you a comprehensive overview of your customer's needs. Transform to a business which operates by keeping your customers at the center.

Customer Information and Billing
Customer Information and Billing
Customer Information and Billing
Adopt the HokuApps platform to build robust information and billing operations across the entire value chain:
  • Integrate disparate systems with self service capabilities to ensure multi-channel information availability
  • Web-based invoicing software that will aid you to make awesome invoices, spontaneously send out reminders for payment and get paid online swiftly.
  • Educate customers, share insights on usage patterns, make expense management effortless and fun!
  • Foster collaboration across departments to harness collective intelligence, best practices, and insights
  • Enhance understanding of customer needs and deliver near-flawless sales experiences that exceed expectations
  • Digitalize operations by integrating field-force planning and scheduling
Security and Risk Management
Security and Risk Management
  • Ensure Identity and access management by gaining control of users, access and development
  • Identify IT security vulnerabilities to help mitigate business risk
  • Assess risk automatically through self-optimizing processes based on trends, past security data breaches, major attacks and new vulnerability
  • Enhance security with robust gap assessments, readiness reviews and remediation reports Address evolving regulatory requirements quickly and help protect your business from growing threats
Security and Risk Management

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CUSTOMER STORIES
Teddy Nissan
Teddy Nissan
Integrating operational elements with a real-time update on sales forecasting
PTI QSC
PTI QSC
Connected data across multiple ERP systems to increase efficiency
Roofing Southwest
Roofing Southwest
A Mobility solution specifically designed for life in the field delivering convincing benefits
Bitnami