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Build 100% Custom Solution For Automating Field Service Management

There really isn't any such thing as one-size-fits-all solutions field services because the industry is so diverse, HokuApps is ready to build a custom solution for managing end-to-end field services operations within Weeks.

Speed-up the lead conversion experience
Our lead management CRM was made by a team that understands your daily problems. Visually organize your leads and convert them into paying customers. Instantly create job estimates and quotes. Book everything from one visual interface so both your back office and field technicians can see it.
Lead Management
Lead Management
Estimates & Quotes
Estimates & Quotes
Online Booking
Online Booking
Online Booking

FIELD SERVICE MANAGEMENT GENERAL WORK-FLOW

Job Booking
Job Booking
Customers can book services by just selecting the job type and preferred time.
Quotation & Estimating
Quotation & Estimating
Customers get notified with a cost estimate of the job.
Scheduling & Assigning
Scheduling & Assigning
The manager determines any technicians’ availability and assign them work.
Job Accepting
Job Accepting
The technician can access job details, the decide to accept or reject a job.
Visit & Job Completion
Visit & Job Completion
The technician can update work progress with pictures.
Invoicing & Payments
Invoicing & Payments
On job completion, the system will automatically send the invoice to the customer.

One Solution For Many Roles

With custom build field service management solution, you can keep updated each & every team member working at the field as well as at the back-office.
Field Technician
Field Technician
Technicians can get a list of all the jobs assigned and can complete them as defined by the scheduled time slots. It becomes easier to update the status of the job, find routes and locations, communicate with the customer, and receive instant notifications about their progress or new tasks.
Field Manager
Field Manager
Handling end-to-end field service execution by keeping an hawkeye on every single movement, the location of a field service technician and what how the services are progressing becomes easy. They can, via the app, have a clear view of the big picture and keep the engine going smoothly.
Customers
Customers
Customers can easily book any service at their convenience. By just selecting the service type and preferred time slot, work orders are booked through the app. They can also keep themselves informed about the real-time status of the technician’s location, job progress, & completion time.
Back Office
Back Office
Handling all customers enquires, checking stock levels, managing work orders and attendance becomes simply. The app also enables the management to carefully control dispatch orders, provide support, and resolve customer difficulties.

PROACTIVE & CONNECTED FIELD SERVICE MANAGEMENT

Increase the productivity of your mobile workforce and improve customer experience with HokuApps field service management solutions.
  • Effective workforce management
  • Workforce mapping & asset visualization
  • Increased operational agility & productivity
  • Dynamic dispatching & work assignments
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ADVANTAGES OF AN EFFICIENT ON-SITE SERVICES

Whether it’s finding more customers or getting jobs done quickly, HokuApps provides concrete benefits that will boost your bottom line.
Accelerate Service Execution
Accelerate Service Execution
Reduce travel time, help field technicians get to their locations faster.
Cut Operational Costs
Cut Operational Costs
Powerful software is the only way to make sure money isn’t slipping through the cracks.
Break Away from Paper
Break Away from Paper
Why have 200 binders when you can have one software?
Connected Workers & Calendar
Connected Workers & Calendar
Keep everyone working efficiently around the clock.
Increased Resource Accountability
Increased Resource Accountability
Our software has too many checks and balances to be manipulated.
Faster Service-To-Invoice Cycle Times
Faster Service-To-Invoice Cycle Times
Eliminate communication hurdles that prevent fat billings.

Few Interesting Customer Stories

Digitizing Construction Operations for Roofing Southwest
Customer Success Story
Digitizing Construction Operations for Roofing Southwest
An enterprise mobility solution specifically designed for life in the field delivering convincing benefits
Learn more
Custom Field Service Solution For Controlled Rain
Customer Story
Custom Field Service Solution For Controlled Rain
Field Service technology for irrigation and landscaping helps manage employees effectively
Learn more
On-demand Delivery Solution for the Logistics Industry
Customer Story
On-demand Delivery Solution for the Logistics Industry
The SumHero solution helps customers save time with multiple on-demand delivery options
Learn more